EXTENDED RETURNS POLICY & CHRISTMAS SHIPPING DATES
EXTENDED CHRISTMAS RETURNS POLICY
Over the Christmas period our usual returns policy will be extended. Orders placed between 14th NOVEMBER 2024 and 20th December 2024 which fall outside our usual 14 days return policy can be exchanged or returned for a store credit up to the 14th January 2024
Store credits are issued as E-Gift cards via email.
All returns must be posted back and received by us on or before 14th January 2025.
Please contact us at info@asaboveuk.com to request a return form - once the return form has been emailed we request that the jewellery is returned to us within 14 days - all jewellery must be returned unworn and free from surface scratches, all rings must have their tags still attached.
Please refer to our store returns/exchange policy for our return address and more information on returning your jewellery. FIND IT HERE
Returns which are received after 14th January 2024 will not be eligible for a store credit or exchange.
* please note - in the interests of hygiene earrings cannot be returned
UK CHRISTMAS DELIVERY
Please ensure you place your order in plenty of time to avoid disappointment.
In order to receive your parcel in time for Christmas our last recommended posting date is WEDNESDAY 18th DECEMBER. All orders placed before 12pm on this date will be posted using a TRACKED 24 service (unless Special Delivery has been chosen)
Whilst Royal Mail aim to deliver these parcels within a 24 hour time frame - this is not a guarantee and we cannot be held responsible late delivery.
Our last UK despatch date before Christmas is FRIDAY 20th DECEMBER - all orders placed before 12pm will be despatched on this date.
Our next shipping day after Christmas will be DECEMBER 30th
When selecting 'Special Delivery' please be aware our shipping days are MONDAY, WEDNESDAY & FRIDAY. Please place your order before 2pm on these days for same day despatch.
INTERNATIONAL DELIVERY
WE RECOMMEND PLACING YOUR ORDER EARLY TO AVOID DISAPPOINTMENT.
For DHL EXPRESS shipping - please ensure you provide a contact number to avoid delays.
We cannot be held responsible for any delivery delays due to COVID-19, adverse weather conditions or delays due to Customs.
| AUSTRALIA | 7th DECEMBER |
| USA & CANADA | 13th DECEMBER |
| IRELAND | 16th DECEMBER |
| AUSTRIA | 5th DECEMBER |
| BELGIUM | 5th DECEMBER |
| DENMARK | 5th DECEMBER |
| FINLAND | 7th DECEMBER |
| FRANCE | 16th DECEMBER |
| GERMANY | 13th DECEMBER |
| GREECE | 7th DECEMBER |
| ICELAND |
13th DECEMBER |
| ITALY | 7th DECEMBER |
| MALTA | 7th DECEMBER |
| NETHERLANDS | 16th DECEMBER |
| NORWAY | 7th DECEMBER |
| NEW ZEALAND | 9th DECEMBER |
| SPAIN | 11th DECEMBER |
| SWEDEN | 13th DECEMBER |
If you have any questions please contact us at asaboveuk@gmail.com
